Terms of Service

Last updated: October 2026

1. Agreement

These Terms of Service ("Terms") are an agreement between you and Cleava Technologies LLC, a Wyoming limited liability company ("Cleava," "we," "us," or "our"). They govern your use of the website at cleava.ai (the "Site") and the Email Template Genius Chrome extension (the "Extension"), together the "Services." By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

2. The Services

The Site provides information about Cleava and its products. The Extension provides email templates in a free tier and a paid Pro tier, as described on the Site.

3. Eligibility

You must be at least 16 years old to use the Services.

4. Email Template Genius Pro

4.1 Billing

Pro is billed monthly in advance through Stripe at the price shown at checkout, until you cancel.

4.2 Cancellation

You can cancel at any time by emailing hello@cleava.ai. Pro access continues through the end of the period you have paid for.

4.3 Refunds

Payments are generally non-refundable. We may issue refunds at our discretion.

4.4 Price Changes

If we change the Pro price, we will give you notice before the new price applies to your subscription.

5. Acceptable Use

You agree not to use the Services to:

  • Violate any law or regulation
  • Send spam or unsolicited bulk email
  • Harass, threaten, or deceive others
  • Infringe the intellectual property or other rights of others
  • Interfere with or disrupt the Site
  • Copy, resell, or redistribute the Extension or its templates as a product of your own

6. Intellectual Property

The Services, including the Extension, its templates, and the Site's content, are owned by Cleava and protected by intellectual property laws. We grant you a personal, non-transferable license to use the Extension and its templates to write your own communications. Emails you write using the templates belong to you, and you are responsible for their content.

7. Third-Party Services

The Services rely on third-party services such as Google Chrome and Stripe. Your use of those services is subject to their own terms and policies. We are not responsible for third-party services.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEAVA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless Cleava from any claims, damages, losses, or expenses, including reasonable attorneys' fees, arising from your use of the Services, your violation of these Terms, or your violation of anyone else's rights.

11. Termination

We may suspend or end your access to the Services at any time if you violate these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of law rules. Any dispute will be resolved in the state or federal courts located in Wyoming.

13. Changes to These Terms

We may update these Terms. When we do, we will post the new version on this page and update the "Last updated" date. Continued use of the Services after a change means you accept the updated Terms.

14. Severability

If any part of these Terms is found unenforceable, the rest remains in effect.

15. Contact

Questions about these Terms: hello@cleava.ai

Cleava Technologies LLC
A Wyoming Limited Liability Company